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Return Policy

 

At SheetLabels.com, we strive to provide our clients with the best possible blank and printed label and print services experience. If you are not 100% satisfied with your order for any reason, please contact our customer service department and we will document your complaint.

SheetLabels.com offers:

  • 100% Refund or Exchange on any defective blank label orders.
  • 100% Refund or Exchange on any blank label order that was incorrect.
  • 100% Refund or Reprint on any defective print orders.
  • Defective or Incorrect Products: All of our materials are sold with the understanding that the customer has determined the stock (paper material, label material, adhesives, liners, usability, suitability, print quality, and all related variables to the purchased product) is suitable for the application prior to the time of purchase. Approved custom printed products are non-refundable. Determination of any product claimed to be defective is at the discretion of management. Refunds, returns, or exchanges of any kind will be pending an evaluation by management. In most cases, clients will be requested to submit digital photos documenting the product defect and/or ship the defective products back to customer service in order for their product's defectiveness to be determined. Custom printed orders are not generally able to be identifiable as defective products.
  • Any and all policies are subject to change without prior notification. All requests for returns, exchanges, refunds, notices of product defectiveness, or credits must be received within 30 business days of any standard blank label items being delivered, and within 1 business day of any custom printed products or custom label items being delivered. Any returnable products require RMA # to be issued. Re-stocking fees and/or other fees may apply to returns depending on the valuation and/or defectiveness rating, at the discretion of management. Turnaround and shipping for reprint orders will vary depending upon available production capacity and manager's discretion. Cancellation of custom items which are non-standard items or products (custom sizes, custom materials, or custom design and/or printing) are subject to additional handling or processing fees that may amount to the full price of the original order.

 

Reasons to Love SheetLabels.com!

5 Star

Helena Pepper Co. - Clark's Caribbean Seven Sauce

Nick Dunphy, I'm shipping you bottle of sauce! What an awesome job on my labels. They match what I created and sent to be printed, perfectly. Pre cut saves me time, and the backing peels off extremely easily with no hassles. The pricing, quality, and customer service is the best I have found... read more
James W.
5 Star

Im glad I chose you.

This was exactly what i was looking for. Before I was using paper labels for my beverage product and they were not suitable for the way wanted to present my product. The labels would crinkle and peal of when the beverages got cold in the fridge. Now with my new labels from SHEET LABELS, I no... read more
Z S.
5 Star

Outstanding service

The website is awesome and it makes it so easy to reorder items and we usually get the labels in just a few days. Always recommend this company to friends. Thank you for your service.
John & wendy V.