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If You Have A Question For, Send A General Inquiry!

January 21, 2014

Is there a question you would like to ask a team member? If you have questions regarding products, website features, label materials or even about ordering labels, send a general inquiry.

This blog is going to walk you through the step-by-step process of sending a general inquiry to

The first step is to scroll to the bottom of the homepage and click “Contact Us”.

The website then directs you to a new page. Here, you are going to answer a few questions and type your inquiry in the box provided so that one of the team members can answer your question thoroughly. Any question on this page with a red asterisk, is a question that needs to be answered in order to send your general inquiry to

The first section is for your contact information. If you are a registered customer, please sign into your account now by taking your mouse and hovering over the “Account” button, which is located in the top right corner of the website.

Once you’re signed into your account, your contact information auto populates based on the information you provided when you become a registered customer.

If you are not a registered customer, start by filling in your “Name”. If your labels are for a company, please type that company name in the box provided. Continuing on, you are going to fill in your “Address”, “City”, “State” and “Zip”.

The next section is for “County”. If you change the “Country” section to “Canada” you’ll notice that the “State” section changes to “Province/Region” and the “Zip” section changes to “Postal Code”.

After you’ve selected your “State” or “Province/Region” and typed in your “Zip” or “Postal Code”, move on. Now, you’re going to add your “Phone Number”. Next, you are going to type in your “E-mail”. The final step in this section is to “Confirm E-mail”.

Once you’ve finished adding all of your contact information, move down to the next section.

Here, you are going to use the dropdown arrow to select the type of printer you’re using. If you know the brand or model of your printer, please type that information in the box provided.

Next, answer what your labels are going to be applied to. Continue on by using the dropdown arrow to answer what your estimated monthly volume of label sheets is or will be once you place an order.

The final question that needs to be answered is this section is, “How did you hear about us?” Use the dropdown arrow to select your answer.

Now, you are going to move on and type in your question or concern in the box provided. For example, “Do you sell weatherproof labels?” Once you’ve finished filling in your question or concern, move on.

Now you are going to move to the security code section. Simply type the text you see in the box on the left in the box provided on the right.

Once you’ve finished filling in all of the sections with a red asterisk and adding any other information, click “Submit Request”.

You know your inquiry has been submitted to because a green box appears that says, “Thanks for submitting your question. We’ll respond shortly.”

Getting in touch with a team member regarding questions or concerns is easy when you send a general inquiry!

Have you ever sent a general inquiry to Share your answer on our Facebook and Twitter pages using #SLIBlog!

1 Comment
Marianne Rivas Giampaolo on Feb 4, 2016 in 02:34pm
Hi! I would like to prints some labels for my kids, for the baby bottles, back packs, lunch packs etc. Witch material do you recommends?, and what king of ink is better for print.. Inject or laser? and why? is there a difference between the last for the ink,
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