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Helping With Orders, Sending Samples & Answering Calls: Meet One Of Our Customer Service Representatives!

September 21, 2012

Helping customers make material choices, answering phone calls and processing orders are all part of this Customer Service Representatives busy workday.

Meet Terri Kingsley! Terri not only helps customers with placing orders, but she also processes those orders and makes sure they get to production.

When Terri isn’t busy at work she enjoys spending time with her 15-year-old daughter, Chelsea and other family members. You may find this outdoorsy family hiking, enjoying nature, taking photographs or even refinishing and repurposing furniture.

The crew seems to truly love animals. The same goes for Terri who has four cats. Their names are Sprinkles, Simba, Panter and Ozzie!

Terri is the kind of person who just “goes with the flow”. “Two years ago, I volunteered and was recruited to participate in the filming of a music video,” she said. Adding on, “it was an exciting adventure jumping from one location to the next for different shots!”

Along with being one of the many pet lovers of the team, Terri is also one of the many employees who love to travel. “Last summer (2011) my daughter and myself traveled to Long Beach Island in New Jersey, it was the first time for both of us to see the ocean.”

Terri comes to work everyday with a positive attitude and ready-to-go demeanor. “To succeed in life, you need three things: a wishbone, a backbone and a funny bone,” a quote by Reba McEntire is one of Terri’s favorites.

When asked about her time with Terri said, “I enjoy helping customers find solutions for their labeling needs. It is an energetic place to work and it’s great to work with people who truly enjoy doing what they’re doing.”

We want to thank Terri for all she does, from helping customers to processing orders!

Let us know on either Facebook or Twitter if you’ve had the pleasure of working with Terri or any of our Customer Service Representatives. And remember: Choosing a label material doesn’t have to be a sticky situation…that’s why we’re here to help!

1 Comment
Eric D Crisler on Sep 21, 2012 in 02:15pm
Terri is also a volunteer member of the North Country Search and Rescue team.
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Nick Dunphy, I'm shipping you bottle of sauce! What an awesome job on my labels. They match what I created and sent to be printed, perfectly. Pre cut saves me time, and the backing peels off extremely easily with no hassles. The pricing, quality, and customer service is the best I have found... read more
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