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Ways in Which We Can Help You

May 12, 2015

When it comes to labeling and packaging there are multiple uses for many of the products that are used. Labels are especially versatile and can be used for a lot more than labeling packages.

We have a very knowledgeable customer service team here at SheetLabels.com, and they are available to help you with anything Monday through Friday from 9am to 6pm EST. You can contact the customer service team by calling (888) 388-2502 or by emailing support@sheet-labels.com.

Here are just a few of the things that are team is able to help you with.

  • Questions

We get a lot of questions from customers and potential customers via our blog, social media platforms, and of course by email and over the phone. We get a lot of repeat questions, but there are also many unique problems. Our team has had extensive training on our products, pricing, and anything else related to the brand.

If you are having an issue with your labels or anything else related to our products then contact us today so we can help you!

  • Material Advice

We offer a lot of materials at SheetLabels.com and sometimes our customers are not sure what the best material is for their needs. Another one of the things that our customer service representatives know very well are each and every one of these materials.

If you have a product that you need to label and are unsure of the best material then give us a call and we can go over your best options. Our team can also go over the pros and cons of the different labels that are best for you to choose from for your application.

You can view all of our materials at the following links: Sheet Label Materials & Roll Label Materials

  • Laser/Inkjet Printer Tips

We have customers call quite often that are having problems with their printers and label materials. This could be due to incorrect settings, or even a curl in the label materials which can happen from exposure to certain temperatures and environments.

Since this is a question that we deal with from time to time, we have had all of our reps go through training on common problems with both inkjet and laser printers. If you encounter any problems at all with your printer just give us a call and we will help you find a solution.

  • Artwork File/Design Help

Another issue that we encounter quite often is receiving artwork for a printed job that is low quality. When this happens we always reach out to the customer because we do not want to print anything that is too low of a quality.

We have a full creative team in house and they are great at working with all different types of artwork. They can help explain the best resolution to get the artwork fixed so it is ready to print. If a customer needs it done, we can even totally redesign the art right here in our facility.

Even if you only have an idea and need the artwork created we can do that too. Just give us a call and ask for the creative department.

  • Label Sizes

We also get a lot of calls from customers that are unsure of the best label size for their needs. Our team knows the sizes that we carry very well, and they can help you make a decision on the perfect size.  

If you give us a call and tell us a little about the product that you intend to label we can help get you the right size. Knowing the measurements or diameter of what you need to label will also help us find you the best label size.

All of the sizes that we offer can be seen at the following link: Label Sizes

Printed Roll Labels
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We Know Labels

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